The House of Ravenoir
All items are sold on a
non-returnable basis, unless received as damaged, defective
or incorrect. Items of this nature will be replaced promptly upon verification of problem. Please notify us of
difficulties within seven days of receipt.
Items shown on website are in stock. Items not listed are either out of stock or no longer available.
Orders within the USA are shipped via USPS Priority Mail with a flat shipping charge of $6.00.
Canadian orders are shipped via Airmail with a flat shipping charge of $12.00.
Orders outside of the USA are shipped via Airmail with the following rates:
| Number of Items |
|
Shipping Charge |
| 1 - 2 |
|
$20.00 |
| 3 - 4 |
|
$25.00 |
| 5 - 6 |
|
$30.00 |
| 7 - 8 |
|
$35.00 |
| 9 or more |
|
$40.00 |
Money Orders and PayPal orders ship within 48 hours.
Personal Check orders are held until check clears which is usually less than 7 days.
International Order Disclaimer
Please note that we do everything we can to pack your
purchases securely and address the package per the information you provide.
We are a small shop carrying many specialty items – some in
very limited quantities. Should your package arrive damaged or not at all, we
regret to say that we will not be able to replace your item(s) or refund your
money unless the error is made at our end.
The United States Postal Service (USPS) has proven to be very reliable, but we
have limited experience dealing with the postal services of other countries that
we depend upon to deliver international orders.
We apologize for these strict measures but they are
necessary due to the scope of our business. Since we opened, nearly all orders have arrived at the appropriate
destination. Given this caveat, we hope that you will continue to do business with The House of Ravenoir.
For further information write to:
or:
Ravenoir
PO Box 8593
Portland, Oregon 97207